Frequently Asked Questions

Donelly Auctions

A current photo ID is required – Driver’s Licence or Passport

A Buyer’s Premium is added to all purchases. This is calculated at 16.5% (inclusive of GST) on the hammer price of each Lot

All accounts must be paid in full 24hrs after purchase

Payment can be made by cash, bank transfer (subject to clearance), eftpos, Visa/Mastercard (1.23% applies to credit cards) we now also accept American Express with a Surcharge of 1.95%.

Our staff are here to help you with any questions – email/phone or ask on the day.  It is always nice to attend a viewing prior to the auction and then speak personally with staff who are all here to help.  You will be surprised how many people approach us having never attended an auction before and how easy and enjoyable the whole experience is.

You certainly can, we have all forms available to download and email into our office, speak directly with our office staff who will guide you every step of the way. Including having your precious purchase arrive safely to it’s new home!